STORE MANAGER

As a Store Manager, you will be responsible for overseeing the day-to-day operations of our store, leading a team of dedicated employees, and ensuring exceptional customer experiences. If you have a passion for retail, a keen eye for detail, and the ability to inspire and motivate others, we encourage you to apply and help us elevate our store to new heights!

  • DUTIES

    • Delivering excellent service to ensure high levels of customer satisfaction.
    • Motivating the sales team to meet sales objectives by training and mentoring staff
    • Creating business strategies to attract new customers, expand store traffic, and enhance profitability
    • Hiring, training, and overseeing new staff
    • Responding to customer complaints and concerns in a professional manner
    • Ensuring store compliance with health and safety regulations
    • Developing and arranging promotional material and in-store displays
    • Preparing detailed reports on buying trends, customer requirements, and profits
    • Undertaking store administration duties such as managing store budgets and updating financial records
    • Monitoring inventory levels and communicating with logistics and design team on inventory needs
    • Implement cross-training of employees and Assistant Managers to maintain productivity at all times
    • Manage all controllable costs with a view to maintaining profitability.
    • Ensure the store remains clean and presentable at all times
    • adjust the store layout to display in-demand item
    • Manage store marketing channels such as SMS, Email marketing and social media
    • Assist in daily store selling activities 
    • Develop and manage client book

  • REQUIREMENT

    • Strong interest in Fashion 
    • Experience with social media channels 
    • Experience using Shopify POS or similar software
    • Experience with CMS platforms 
    • Experience with Klaviyo & Attentive is a preferred
    • High school diploma or equivalent qualification
    • A minimum of 3 years experience working in a retail environment, ideally in a managerial role
    • Strong leadership and customer management abilities

APPLY

To apply for this position, please submit your resume along with a well-crafted cover letter detailing your qualifications and why you believe you would be a great fit for this role. We look forward to reviewing your submission and getting to know you better. Thank you for your interest in joining our team!

CAREERS@VALEFOREVER.COM