As a Store Manager, you will be responsible for overseeing the day-to-day operations of our store, leading a team of dedicated employees, and ensuring exceptional customer experiences. If you have a passion for retail, a keen eye for detail, and the ability to inspire and motivate others, we encourage you to apply and help us elevate our store to new heights!
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability
- Hiring, training, and overseeing new staff
- Responding to customer complaints and concerns in a professional manner
- Ensuring store compliance with health and safety regulations
- Developing and arranging promotional material and in-store displays
- Preparing detailed reports on buying trends, customer requirements, and profits
- Undertaking store administration duties such as managing store budgets and updating financial records
- Monitoring inventory levels and communicating with logistics and design team on inventory needs
- Implement cross-training of employees and Assistant Managers to maintain productivity at all times
- Manage all controllable costs with a view to maintaining profitability.
- Ensure the store remains clean and presentable at all times
- adjust the store layout to display in-demand item
- Manage store marketing channels such as SMS, Email marketing and social media
- Assist in daily store selling activities
- Develop and manage client book
- Strong interest in Fashion
- Experience with social media channels
- Experience using Shopify POS or similar software
- Experience with CMS platforms
- Experience with Klaviyo & Attentive is a preferred
- High school diploma or equivalent qualification
- A minimum of 3 years experience working in a retail environment, ideally in a managerial role
- Strong leadership and customer management abilities
To apply for this position, please submit your resume along with a well-crafted cover letter detailing your qualifications and why you believe you would be a great fit for this role. We look forward to reviewing your submission and getting to know you better. Thank you for your interest in joining our team!